PRIVACY STATEMENT

This policy explains how 8697132 Canada Corporation, operating as Foreverspin ("Foreverspin", "we", "us"), collects, uses and protects your personal information when you visit foreverspin.com or buy from us.

1. What we collect

• Order information: your name, shipping and billing address, email, phone number, order history, and the serial numbers of the tops you buy.
• Payment information: payments are handled by our payment processors. We don't see or store your full card number.
• Device and browsing information: IP address, browser and device type, pages viewed and similar data, collected through cookies and analytics tools.
• Messages: what you send us, such as support requests and warranty claims.

2. Why we use it

• To process, ship and support your orders, including cancellations, refunds and warranty claims.
• To contact you about your order.
• To send you marketing emails, only if you've agreed to receive them. Every email has an unsubscribe link.
• To understand how our site is used and improve it.
• To prevent fraud and meet our legal obligations, such as tax and accounting rules.

We use your information only for these purposes, or for new purposes you agree to.

3. Your consent

When you place an order, you consent to our using your information to fulfil it. We ask for your express consent before sending you marketing emails. You can withdraw consent to marketing at any time using the unsubscribe link or by contacting us. If you withdraw consent we need to complete an order, we may not be able to complete it.

4. Who we share it with

We don't sell your personal information. We share it only with service providers who help us run our business, and only as much as they need:

• Shopify, which hosts our store and stores our data
• Payment processors, such as PayPal
• Shipping carriers and customs brokers
• Analytics and email marketing providers, such as Google Analytics

We may also disclose information when the law requires it, or to protect our rights, for example to investigate fraud. If our business is sold or merged, customer information may be transferred to the new owner, who must handle it in line with this policy.

5. Information stored outside Canada

Some of our service providers store or process information outside Canada, including in the United States. While it is there, it may be accessible to the courts, law enforcement and national security authorities of that country.

6. Cookies

We and our service providers use cookies to keep your cart working, remember your preferences and understand how our site is used. You can block or delete cookies in your browser settings, but parts of the site, such as the cart and checkout, may not work without them.

7. How long we keep it

We keep personal information only as long as we need it for the purposes above. Because our warranty lasts for life and each top's serial number is logged to its buyer, we keep purchase records for as long as you may need warranty service. We also keep records as long as tax and accounting rules require. After that, we securely delete or anonymize it.

8. How we protect it

We use reasonable safeguards, including the security measures of our platform and payment providers, to protect your information against loss, theft and unauthorized access. No method of sending information over the internet is completely secure.

9. Your rights

You can ask to see the personal information we hold about you, ask us to correct it, or ask how we handle it. Contact our Privacy Officer using the details below; we'll respond within 30 days. If you're not satisfied with our response, you can complain to the Office of the Privacy Commissioner of Canada.

10. Children

Our store is meant for adults. We don't knowingly collect personal information from children.

11. Changes to this policy

We may update this policy by posting a new version with a new "last updated" date. If we make significant changes, we'll post a notice on our site, and we'll ask for your consent where the law requires it.

12. Contact us

Privacy Officer
8697132 Canada Corporation (Foreverspin)
181 Carlaw Ave, Unit 229
Toronto, ON M4M 2S1, Canada
Email: info@foreverspin.com
Phone: 1-855-922-SPIN (1-855-922-7746)